Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Sandwich | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Sandwich is a GPhC registered online pharmacy weight loss clinic serving Sandwich, UK. We are committed to protecting your personal information and handling it responsibly. This policy explains what data we collect, how we use it, and your rights under UK law.

1. Who We Are

We are Pharmacy Weight Loss Sandwich, a regulated online pharmacy clinic. As the data controller, we are responsible for the personal and medical information you provide to us through our website and consultation process. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Your full name, date of birth, home address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and other clinical details relevant to your weight loss consultation.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your information for the following purposes:

• To process and assess your consultation and prescribe appropriate weight loss treatment.
• To verify your identity and ensure safe, appropriate dispensing of medicines.
• To arrange delivery of your medication. Once approved by our pharmacist, orders are dispatched within 1 working day.
• To communicate with you regarding your order, treatment, or any clinical concerns.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To maintain accurate patient records as required by pharmacy law and clinical governance standards.

Our legal basis for processing health data is Article 9(2)(h) UK GDPR, which permits processing for the provision of healthcare and treatment by a regulated health professional.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to keep the website functioning correctly, and analytical cookies to monitor site performance and usage patterns. You can control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Dispensing and delivery partners: To fulfil and dispatch your prescription order securely.
• Payment processors: To handle transactions safely and securely.
• Healthcare professionals: In exceptional cases, where it is clinically necessary or required for your safety.
• Regulatory authorities: Where we are legally required to disclose information, such as to the GPhC or other regulatory bodies.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and pharmacy regulatory guidance, typically for a minimum of eight years for adult patients. After this period, data is securely deleted or anonymised.

7. Data Security

We take the security of your personal and medical data seriously. We use appropriate technical and organisational measures, including encryption and secure access controls, to protect your information from unauthorised access, loss, or misuse.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the information we hold about you, to request corrections if it is inaccurate, and to ask for your data to be deleted where it is no longer necessary for us to retain it. You also have the right to object to or restrict certain types of processing, and to receive your data in a portable format where applicable.

If you wish to exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Sandwich
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries, including data-related requests, within 48 hours.